Software Startup AskNicely Moves to Portland

Auckland-founded software startup AskNicely has moved its headquarters to Portland, Oregon. The company’s technology is designed to help clients improve customer satisfaction and it opened its Portland outpost in 2017 and now employs 35 there.

The company also said it raised $10 million in new venture capital on top of $5.5 million it raised previously.

Aaron Ward (pictured left), AskNicely’s chief executive, said that his company chose Portland because of the city’s relatively low operating costs and because Portland is already a hub of customer service work.

“We chose Portland because people here ‘get’ customer experience,” Ward said.

Ward founded AskNicely with John Ballinger (pictured right) in 2014.

Original article by Mike Rogoway, The Oregonian, April 23, 2019.